Do's &
Don'ts of Online Gambling
Do - Research the
casino you want to play at. Is it government licensed?
Is the casino a member of the Interactive Gaming
Council?
Do - Question the
company's whereabouts. An employee should have no
problem disclosing this information.
Do - Check online
casino review guides. Players have the opportunity to
comment on different sites they've played and if a
player was treated unfairly they will write about it. If
you do not find any negative remarks about the site you
are interested in playing at, there probably aren't
any.
Do - Be suspicious
of anything that sounds too good too be true. If bonuses
are better than the payout of the site, the casino may
have financial problems and may not pay you your
winnings. Beware of bonuses that are over 10%; this may
be a sign that the casino is desperate for your
business.
Do - Read all the
information the casino offers. You should understand the
company's policies before you gamble with them.
Do - Request copies
of your gaming if necessary. If there is ever a
discrepancy between player and dealer, the casino should
be able to produce an audit of the transaction. Audits
are usually controlled by a third-party firm.
Do - Ask who
manages the financial side of the casino. If they offer
a clear and simple process to sending and receiving
money, the casino has chosen a reputable financial
company. Do the research.
Do - Feel
comfortable calling the customer support 24-hour phone
number. Whether it is a technical or financial problem,
you will receive guidance almost instantly at the better
online casinos.
Do - Check the
casino's code of conduct. If they are a member of the
Internet Gaming Council, the casino has a mandate to
operate fairly.
Don't - Place
wagers at any online casinos if you are under the age of
18. First, you are probably using a credit card that
does not belong to you. Second, it is illegal.
Don't - Put up with
a rude customer service agent. There are a lot of good
people working in the industry who sincerely care about
the players. Most of the better casinos offer instant
support or live help and you should be able to talk
directly with an agent within minutes.
Don't - Panic if
the game you are playing freezes. You are connecting
through the Internet and remember, things do happen. If
you experience any problems, they can usually be fixed
by reconnecting, rebooting or reading the casino's FAQ
page.
Don't - Try to
commit fraud. Many online casinos have sophisticated
back-end programs and encrypted software to verify
transactions.
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