Jackpot Factory Response/Appology June 18, 2006 Hi everyone,
This is David Brickman, Jackpot Factory Spokesperson.
I would like to set the record straight regarding the JF search engine fiasco. Before I begin, I want to make it clear that we are in the wrong. I know that many people have been waiting for us to comment on this issue, and I'd like to thank you all for your patience.
This issue tarnishes our longstanding good reputation. There was a blatant mess up, for which we take full responsibility, and we have done and will continue to do everything in our power to rectify this extremely serious situation.
Those of you who have had contact with the JF Group, know our reputation and know that we take our casino operation seriously and that we have always taken a proactive stance towards responsible gaming issues. That said, this incident leaves an indisputable blemish on our record and we apologize to the entire gaming community.
In the past, we have ALWAYS held true to our word - whether dealing with players or with affiliate issues via Lloyd Apter, our Affiliate Manager at BrightShare. To this end, I give you my word that we are conducting a thorough investigation as to how these marketing practices slipped under our radar, why no managers were aware of them, and finally - and perhaps most importantly - if they were aware of these practices, why no action was taken to stop them.
And in response to the comments about the speed in which we worked to resolve the situation, I would like to reiterate that we worked as fast as possible to remove all the content and offensive materials from our sites. While this might not satisfy everyone, it is the truth.
Finally, if anybody has any questions or comments that they would like to address to me personally, please feel free to email them to press@jackpotfactory.com. I promise that I will deal with every single email in an efficient manner. If you have an affiliate issue, I have spoken with Lloyd and he also is available for you. You can reach him at lloyda@brightshare.com.
I understand it might take some time for people out there to trust us again and I can only hope that our previous record and our future actions will speak for themselves.
Sincerely,
David Brickman JF Spokesperson
posted by Jerry "Jet" Whittaker at 6:24 PM
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